Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of OMEGA BROADCAST & CINEMA. The collective work includes works that are licensed to OMEGA BROADCAST & CINEMA. Copyright 2018, OMEGA BROADCAST & CINEMA ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with OMEGA BROADCAST & CINEMA or purchasing OMEGA BROADCAST & CINEMA products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with OMEGA BROADCAST & CINEMA or to purchase OMEGA BROADCAST & CINEMA products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by OMEGA BROADCAST & CINEMA. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of OMEGA BROADCAST & CINEMA used in the site are trademarks or registered trademarks of OMEGA BROADCAST & CINEMA
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied, unless otherwise offered by the manufacturer of the product. To the fullest extent permissible pursuant to applicable law, OMEGA BROADCAST & CINEMA disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. OMEGA BROADCAST & CINEMA does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. OMEGA BROADCAST & CINEMA does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
OMEGA BROADCAST & CINEMA shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if OMEGA BROADCAST & CINEMA has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a OMEGA BROADCAST & CINEMA product is mistakenly listed at an incorrect price, OMEGA BROADCAST & CINEMA reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. OMEGA BROADCAST & CINEMA reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, OMEGA BROADCAST & CINEMA shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by OMEGA BROADCAST & CINEMA without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
OMEGA BROADCAST & CINEMA may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to OMEGA BROADCAST & CINEMA.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of OMEGA BROADCAST & CINEMA products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of OMEGA BROADCAST & CINEMA products) must be commenced within one (1) year after the claim or cause of action arises. OMEGA BROADCAST & CINEMA's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. OMEGA BROADCAST & CINEMA may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a OMEGA BROADCAST & CINEMA or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
OMEGA BROADCAST & CINEMA does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, OMEGA BROADCAST & CINEMA is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, OMEGA BROADCAST & CINEMA reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to OMEGA BROADCAST & CINEMA in its sole discretion.
You agree to indemnify, defend, and hold harmless OMEGA BROADCAST & CINEMA, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, OMEGA BROADCAST & CINEMA may link to sites operated by third parties. However, even if the third party is affiliated with OMEGA BROADCAST & CINEMA, OMEGA BROADCAST & CINEMA has no control over these linked sites, all of which have separate privacy and data collection practices, independent of OMEGA BROADCAST & CINEMA. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, OMEGA BROADCAST & CINEMA seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Omega Shipping & Shipping Insurance
OmegaBroadcast.com ships within the United States via carriers who are 100% track-able and possess the ability to require a signature. Shipping Insurance is required on all shipments for your protection. Buyer is responsible for any fees, duties, and taxes incurred. Shipping insurance is automatically added to all orders over $1,000. The shipping insurance fee is built into the Shipping & Handling calculation. If you would like to bypass shipping insurance fees, you may either ship on your own carrier account, or contact the Omega Online Sales Team at OnlineStore@OmegaBroadcast.com.
Free Shipping Offer
Some items on OmegaBroadcast.com may offer a "Free Shipping" option. Free shipping is ground service by any of our standard carriers. Eligible items must have a combined declared value of less than $4,000. Eligible "Free Shipping" items will ship separately from ineligible items. Free Shipping is only available inside the United States, excluding Hawaii and Alaska.
Ship On Your Account
If you choose to ship your order using your own carrier, please include the carrier's name and account number information in the "Other Comments" section of our one page checkout. Your carrier's information will be securely transmitted to our order processing system and will only be used to ship the associated order.
Credit Card Verification
To protect Omega customers, our merchant service authorizes credit card purchases using five points of verification. A credit card purchases may normally take between 2 - 3 business days to verify. Depending on the products availability, this may add some additional lead time to your order. Also, credit card purchases in excess of $4,000 may be subject to additional verification. These extra steps may also delay your order further. To bypass these conditions, please feel free to contact the Omega Sales Team by phone at 512-251-7778 or by email Sales@OmegaBroadcast.com to place your order.
Return Policy & Instructions
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to Omega Broadcast & Cinema (OBC) within 30 days of the purchase date, subject to the conditions and exclusions below. OBC recommends inspecting your order upon receipt; please inspect the contents and condition carefully.
You may initiate a return online or by phone
1. Get an RMA (Return Merchandise Authorization) number by filling out the online form, or contacting us by phone.
2. When returning an item, properly place your item back into the original manufacturer's packaging. Place the box and original invoice into an outer shipping box to ensure your item won't get damaged. OBC suggests that you keep the original packaging for at least 30 days.
3. Return shipping fees will be the responsibility of the customer. We recommend you ship via insured ground service with a tracking number, as we will not be responsible for items lost in transit. For repairs and/or exchanges, you may include a return shipping label to avoid additional shipping charges.
Omega Broadcast & Cinema
ATTN: Returns RMA # 12345
817 W Howard Ln
Austin, TX 78753
Return an Item in Person
You may return an item to our office located at 817 W Howard Ln, Austin, TX 78753.
Office Hours are Monday through Friday from 8:30 AM to 5:30 PM
Most items purchased from OBC and returned within 30 days from the date of purchase with the original receipt are eligible for refund or exchange and, unless defective, are subject to a 15% restocking fee. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. All special order items are non-returnable.
• Unsealed TVs, combos and monitors 37" or larger
• Unsealed computers and computer software
• Custom computer builds
• All drones and gimbals
• Items that are special order
• Underwater equipment
Defective, Damaged or Missing Items
All claims for damaged, defective or missing items MUST be reported to OBC within two (2) business days of receipt of merchandise. These items may be repaired, exchanged or refunded at the discretion of OBC for the same model or manufacturer's equivalent model. Items sent back that do not follow OBC protocol will result in a prolonged return or exchange process. Claims for missing items and damages that occurred in transit must be reported within two business days and must remain at the delivery address (Any items that are removed from the delivery address or sent back to OBC without being reported or an RMA # become the responsibility of the buyer).
Please allow 3-5 business days for exchanges to be processed. For expedited exchanges, payment must be made for the replacement equipment until said defective unit is returned and inspected by our returns department. Once it has been approved, the charges paid for the expedited exchange will be refunded and credited to your account within 3-5 business days of being accepted.
Refunds & Credits
Please allow 5-7 business days for a credit to appear on your account after items have been received, tested and approved for return. In most cases, we will issue your refund in the same way you made the original purchase. If payment was made by check, the refund check will be issued no sooner than 10 business days after the date of purchase. For items with rebates and/or discounts, OBC is only responsible for refunding the amount paid for those items. OBC can only refund the original purchase price of an item and does not include charges made for shipping & handling.
Used Item Returns
Used equipment purchases include a 30 day-from-time-of-shipping warranty. All used purchases have been inspected thoroughly by certified camera repair technicians. Used items returned within 14 days are eligible for refund or exchange and, unless defective, are subject to a restocking fee. Defective returns will be inspected to ensure they meet the cosmetic condition they were in when they were sold. Damaged equipment will be repaired at our current repair rates and will be the responsibility of the purchaser. All returned merchandise must be in the same condition as sold, with all included accessories. If condition differs, we reserve the right to refuse the return and/or charge a restocking fee of 20%.