How do I return an item?

If returned within 14 days a 20% restocking fee will be charged. No Returns Accepted after 14 days. Brand New items must be unused, include all original packaging, and exact same condition (no scratches, blemishes, etc). Open Boxed items will be accepted at our discretion. Product must not be registered, and the warranty card left blank. DEMO, BSTOCK, and USED items will follow the same guidelines. Hour meters must have no more than 5 additional hours than when it shipped. Only items that are Dead On Arrival, or items that are approved by Omega Broadcast & Cinema may be exchanged for an item of equal or greater value will have the restocking fee waived. Omega Broadcast & Cinema reserves the right to use its own discretion for acceptance and exceptions. Please call before purchasing, if you have any questions. We pride ourselves in great customer service.

Note: Some new items are subject to a 30% restocking fee.